Ravi's CV
Profile summary
Strategic Manager with 12 years shaping government and retail banking outcomes. Known for steering institutional portfolio growth, branch operations, and cross-selling initiatives across multiple regional networks. Committed to regulatory compliance and service excellence while leading teams.
Career highlights
Government Portfolio Management: Managed a 125+ Crore Government Banking Portfolio across Haryana and Uttarakhand at City Union Bank Ltd while handling banking relationships with government departments.
Team Leadership: Led and mentored a team of 10 banking professionals at City Union Bank Ltd while managing account onboarding, documentation, compliance, and operational delivery.
Performance Recognition: Qualified for MDRT Malaysia in 2023 at HDFC Bank Ltd, recognizing exceptional business performance achieved through customer acquisition and portfolio growth initiatives.
Retail Banking Operations: Shaped branch sales strategy at HDFC Bank Ltd, steering deposit, loan, and investment product operations while delivering customized banking solutions to retail and affluent customers.
Key skills
Professional experience
Manages a government banking portfolio across Haryana and Uttarakhand, reporting to senior leadership and overseeing a team of 10 banking professionals. Shapes institutional client engagement strategy, directing account onboarding, operational delivery, and compliance across government departments.
- Steers institutional account acquisition and business expansion initiatives across two states.
- Maintains compliance with RBI regulations, KYC, AML, and internal banking policies for all operations.
- Delivered 100% of assigned business targets.
- Strengthened institutional relationships and improved service delivery standards.
Directed branch sales strategy and operations for deposit, loan, and investment products, delivering tailored banking solutions to retail and affluent customers.
- Executed customer acquisition and portfolio growth initiatives to build and maintain high-value customer relationships.
- Raised branch profitability through CASA and cross-selling initiatives while meeting business targets.
- Secured MDRT Malaysia qualification in 2023 for business performance.
Reported to executive leadership while steering regional network branch operations and retail sales programs to execute business banking objectives.
- Directed retail and business banking acquisition initiatives.
- Maintained compliance with internal controls and banking regulations.
- Managed branch sales activities and customer relationship programs.
Shaped retail and small-to-medium enterprise banking operations, steering portfolio growth and customer acquisition strategies across the branch network.
- Developed retail and SME customer relationships to support portfolio expansion.
- Executed branch sales campaigns and cross-selling initiatives to drive product adoption.
- Built long-term customer relationships and maximized portfolio value through targeted engagement.
- Managed MIS reporting workflows to support internal operational needs.
- Maintained operational documentation according to established company standards.
- Managed end-to-end insurance operations and documentation to support daily business processes.
- Maintained operational efficiency and compliance standards across all procedures.
- Prepared salary reports and daily cashbook reconciliation.
Education
Languages
Hindi · Native
English · Native